Privacy Notice
How Beam handles account, workspace, and communication data.
Last updated: August 31, 2026
This Privacy Notice explains how MetaTechAI handles information when you use Beam.
Information Beam processes
Beam processes information needed to operate the service. This can include account and workspace details, team-member information, contact records, message and call records, appointment references, integration settings, usage and event logs, and support communications. The exact data depends on the features and services you connect.
How we use information
We use information to provide and secure Beam, operate messaging and routing features you configure, synchronize connected services, provide support, prevent misuse, maintain records, improve reliability, and comply with legal obligations.
Customer data and connected accounts
If you add contacts, conversations, or connect a third-party account, you instruct Beam to process that data for your workspace. You are responsible for giving required notices, obtaining consent, and ensuring you have a lawful basis to use that data. Beam uses connection credentials only to provide the connection you authorize.
When information is shared
We share information with service providers that help operate Beam, such as hosting, communications, payment, analytics, and support providers. We may also disclose information when required by law, to protect rights and safety, or in connection with a corporate transaction. We do not sell personal information.
Security and retention
We use reasonable administrative, technical, and organizational safeguards designed to protect information. No system is completely secure, so you should protect your credentials and notify us promptly of suspected unauthorized access. We retain information for as long as needed to provide Beam, meet legal obligations, resolve disputes, and enforce agreements.
Your choices
You can update account information in Beam and may request access, correction, or deletion of personal information where applicable. Some information must be retained for legal, security, billing, or operational reasons. To make a request, contact us using the details below.
Children
Beam is not intended for children and should not be used to knowingly collect personal information from children.
Changes and contact
We may update this notice as our service or legal requirements change. The current version will be posted here with its effective date. Privacy questions or requests can be sent to support@aisync.link or 480-486-1869.