Resources

Changelog

Current documentation

What is new in Beam.

September 1, 2026

Managed email plans. Three clear monthly commitments now show included outbound volume, the safety cap, and optional overage. Agencies can add a transparent markup; clients see their plan and usage read-only.
Email developer API. Workspace-key endpoints now cover owned domains, mailboxes, threads, sends, replies, plan state, and human takeover with durable idempotency.
HighLevel email bridge. A separate, fail-closed email provider path is ready for controlled sub-account testing without changing the existing SMS provider.
Agent-ready documentation. The generated OpenAPI contract and LLM corpus now explain safe email use for backends, Claude, and other agents.

Real calendar booking. The assistant reads live availability from your CRM calendar (round-robin included), only offers open times, and creates the confirmed appointment the moment a lead agrees.
Team seats & assignment. Per-teammate logins with roles, thread assignment with claim-on-reply, and All / Mine / Unassigned inbox views.
Team-channel alerts. Instant team notifications on booked calls and human handoffs.
Delivery truth. Every send is verified against carrier-side records; dead messages show "Not delivered" within minutes, with optional automatic SMS fallback (workspace choice).
Workspaces. Spin up isolated client or reseller workspaces in one click, each with its own keys, numbers, team, and assistant. Send queues drain per number in parallel.

The human touch shipped. Tapback reactions, live typing indicators, and marking inbound messages read for the sender. Beam does not claim recipient-read status for outbound texts.
Attachments. Inbound photos render in the inbox. Outbound attachments via the API on both channels.
Full-screen effects. Send confetti, lasers, balloons and more on blue-bubble messages via the API.
Cancel a queued message before it goes out.
One-click number adding from the Numbers tab.
These docs. Three sections, search, dark mode, copy buttons.

Beam launched. Smart-channel sending (blue bubble with automatic text handling), the inbox, automatic CRM first touch with tagging, warm-up pacing, reply tracking, and automatic opt-outs.