# Terms of Service

> The terms that govern use of Beam.

Last updated: August 31, 2026
These Terms of Service govern your use of Beam, a messaging operations platform provided by MetaTechAI. By creating an account, connecting an integration, or using Beam, you agree to these terms.

## Your account and your data

You are responsible for keeping account credentials confidential and for the activity of people you authorize to use your workspace. You may only upload, connect, or process data that you are permitted to use. If you use Beam for a client, you are responsible for having the authority to act for that client.

## Messaging and calls

You must comply with applicable laws, carrier requirements, consent requirements, and the rules of any service you connect to Beam. Do not use Beam to send unlawful, deceptive, abusive, or unwanted communications. You are responsible for your messages, call routing choices, assistant instructions, recipient consent, and opt-out handling.
Beam may limit, pause, or disable sending or routing when required for safety, compliance, service integrity, or to prevent misuse.

## Third-party services

Some features depend on third-party services that you choose to connect, including messaging, phone, calendar, CRM, payment, or AI services. Your use of those services is governed by their own terms. Beam is not responsible for third-party availability, actions, policies, or changes to their APIs.

## Payments and subscriptions

Paid plans, add-ons, and any approved custom pricing are described at checkout or in your account. You authorize the applicable charges for the plan and services you select. Pricing changes apply only as disclosed before the relevant charge. Existing subscriptions are not changed automatically unless you approve a change or the applicable agreement allows it.

## Availability and support

Beam is provided on an as-available basis. We work to keep the service reliable, but do not guarantee uninterrupted availability, delivery, a specific business outcome, or that an assistant will be correct in every situation. You should review critical communications, routing, and automation before relying on them.

## Suspension and termination

You may stop using Beam at any time. We may suspend or terminate access when necessary to protect users, comply with law, prevent fraud or abuse, or enforce these terms. We will make reasonable efforts to provide notice when practical.

## Changes

We may update these terms as Beam evolves. If a change is material, we will provide reasonable notice through Beam, email, or this page. Continued use after the effective date means you accept the updated terms.

## Contact

Questions about these terms can be sent to support@aisync.link or 480-486-1869.